Policy Rules
Control What The System May Say
Logic gate board — Allowed, Restricted, Approval Required, Escalate, Never Generate. Refunds must quote official policy. Security incidents escalate. Enterprise contracts use pre-approved text only.
Click a gate to inspect triggers. Test A Condition runs a sample question through the board.
AI Contextual Answer Runtime
One question. The right answer for this user.
FAQLotus compiles answers from live role, plan, permission, region, version, and account state — so static FAQs stop pretending every customer is the same.